Public transport problems

You: Excuse me, sorry. My train to Manchester's just been cancelled. What's the best way to get there now?

Staff: Yeah, sorry about that, there's a signal failure. Which train were you booked on?

You: The ten fifteen. I've got the ticket on my phone, here.

Staff: Right. Your best bet is the ten forty to Leeds, then change there for Manchester.

You: Okay. Will my ticket still be valid on that one? It's an advance ticket.

Staff: Yeah, because of the cancellation, it's accepted on any reasonable alternative route today.

You: Oh, that's good. And roughly what time would I get into Manchester?

Staff: About twelve thirty, so an hour later than planned.

You: Hmm, that's a bit tight for me, I've got a conference at one. Is there anything faster?

Staff: Not really, I'm afraid. That's the quickest option at the moment.

You: Okay, no worries. Can I claim any compensation for the delay?

Staff: Yes, if you're over an hour late, you can claim through Delay Repay on the website. Keep your ticket.

You: Great, I'll do that. Which platform is the ten forty?

Staff: Platform four, over the bridge.

You: Brilliant, thanks for your help.