Phoning to make an appointment
Telefon orqali qabulga yozilish
Tishingiz og'riyapti va siz mahalliy stomatologiya klinikasiga qo'ng'iroq qilib, qabulga yozilmoqchisiz. Telefonda yuzni ko'rmaysiz, shuning uchun tushunish qiyinroq.
Maqsad: Qo'ng'iroq maqsadini aniq ayting, qulay vaqtni kelishing, ismingizni harflab ayting, kerakli ma'lumotlarni bering va kelishilgan sana-vaqtni qayta takrorlab tasdiqlang.
Receptionist: Good morning, Park Lane Dental, Kate speaking. How can I help?
You: Hi, good morning. I'd like to book an appointment, please. I've got a bit of toothache.
Receptionist: Okay. Are you already registered with us?
You: No, I'm not. I'm a student, I've just moved to the area.
Receptionist: No problem. Is it urgent, or could it wait a week or so?
You: It's not unbearable, but it's getting worse, so the sooner the better, really.
Receptionist: We've got a cancellation tomorrow at ten forty, or Thursday at half three.
You: Tomorrow at ten forty would be great.
Receptionist: Lovely. Can I take your name, please?
You: It's Jasur Karimov. Shall I spell that for you? J-A-S-U-R, and the surname is K-A-R-I-M-O-V.
Receptionist: Thank you. And a contact number?
You: It's oh-seven-seven-one-two, three-four-five, six-seven-eight.
Receptionist: Great. Please arrive ten minutes early to fill in a form.
You: Okay. So that's tomorrow, Wednesday, at ten forty. And sorry, roughly how much will it cost?
Receptionist: An NHS check-up is a set fee, and we'll tell you if you need any treatment on top of that.
You: Perfect, thanks very much. See you tomorrow.
Maslahatlar
- Telefonda gapirish yuzma-yuzdan qiyinroq. Qo'ng'iroqdan oldin nima deyishingizni, ismingiz harflarini va sanalarni yozib oling.
- Britaniyada sanani odatda "the fourteenth of March" deb aytishadi. Telefon raqamlarini ikki-uch raqamdan guruhlab ayting.
- Oxirida har doim sana va vaqtni takrorlang ("So that's…"). Telefonda xato eshitish juda oson.
- Stomatologlar va GP'lar ko'pincha yangi bemorlarni ro'yxatdan o'tkazishni talab qiladi. Buni oldindan so'rang.